Terms and Conditions

1. Introduction

Welcome to Maison Yume Indonesia. These terms and conditions outline the rules and regulations for the use of Maison Yume’s website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Maison Yume if you do not agree to all of the terms and conditions stated on this page.

2. Definitions

• Company: Refers to Maison Yume Indonesia.
• Customer: Refers to the person or entity using the services of Maison Yume.
• Products: Refers to all products available for purchase on the Maison Yume website.

3. Ordering and Payment

• Ordering: Orders can be placed through the Maison Yume website. All orders are subject to acceptance and availability.
• Payment: Payment must be made in full at the time of ordering. We accept various forms of payment as indicated on our website.

4. Pricing and Availability

• Pricing: All prices are listed in Indonesian Rupiah (IDR) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without prior notice.
• Availability: Products are subject to availability and may be withdrawn at any time. If an item is not available after the order is placed, we will notify the customer as soon as possible and provide a refund or an alternative option.

5. Delivery

• Shipping: We offer shipping within Indonesia. Shipping costs and delivery times will be specified at the time of order.
• Delivery Time: Estimated delivery times are provided for reference and are not guaranteed. Delays may occur due to unforeseen circumstances.

6. Returns and Refunds

• Returns: Customers may return products within 7 days of receipt for a full refund, provided the products are unopened and in their original condition. The customer is responsible for return shipping costs.
• Refunds: Refunds will be processed within 14 days of receiving the returned products. Refunds will be issued to the original method of payment.

7. Intellectual Property

• Ownership: All content on the Maison Yume website, including but not limited to text, graphics, logos, images, and software, is the property of Maison Yume or its content suppliers and is protected by international copyright laws.
• Use: Customers are granted a limited license to access and make personal use of the Maison Yume website. This license does not include any resale or commercial use of the website or its contents.

8. Privacy

• Data Protection: Maison Yume is committed to protecting the privacy of our customers. Personal information collected during the ordering process will be used solely for the purpose of fulfilling orders and will not be shared with third parties except as necessary to complete the order.

9. Limitation of Liability

• General: Maison Yume shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website.

10. Governing Law

These terms and conditions are governed by and construed under the laws of Indonesia. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Indonesia.

11. Changes to Terms and Conditions

Maison Yume reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting.

12. Contact Information

If you have any questions about these terms and conditions, don’t hesitate to get in touch with us at:

• Email: [email protected]
• Phone: +62 851-7686-2278